Parents | My Site 1

The information based on a survey conducted for 124 parents of toddlers aged 0.3-1.5 years, about the user experience of Well-Baby clinic (Tipat Chalav)

time

First time visit

requency

Atmosphere

fine Overall comfortable Rigid Courteous attitude from the staff ok always late dense no communication with other parents crowded Pleasant estranged improvement-required Un-inviting calm cold stiff ok fair enough Uncomfortable

"Feels like a clinic"

Building

obsolete old-fashioned no privacy Renovation required Bad design Bad aesthetics comfortable small looks like a clinic claustrophobic hard to maneuver no space Uncomfortable Worn Un-inviting no room banal ordinary no room for strollers Inaccessibility

"The breastfeeding area is in the nurses' kitchen"

Service missing

parents meetings lectures classes Wall of recommendations for parents Consultation sessions baby physiotherapy courses Activities for children

"Additional services can create a communal place"

Facilities missing

pharmacy food court play area Breastfeeding room class Hot drinks machine diaper changing stand Holistic place Diaper tin Public space water facility bulletin board

"The infrastructure and facilities are not multi-age and suitable for babies only"

2 weeks

less than 30 min

after birth

2 months

1 month

6 month

30-60 min

CAFÉ: Separate structure for a public program with a separate entrance, facing the middle of the plot and containing a cafe and a pharmacy.

Circulation: Accessible circulation built of ramps produces sub-levels in the structure.

Nursing and guidance room: Intimate and spacious breastfeeding space combined with natural and soft materials

Waiting area: The waiting area is characterized by seats in multi-age heights. Mattresses can be stacked on the seats and thus their height varies. Under the seats is the storage of “The Camel” and between are the strollers.

Active facade: Active facade that faces the boulevard and allows a place of rest for passers-by.

Multipurpose hall: Multipurpose hall is divided by dynamic walls that can create different spaces in different sizes for different uses. The walls scroll on a track into an alcove in the wall. The floor of the hall is covered by mattresses that can pull out and pile up and so it can be used for different purposes.

STAFF